Metro Pasay Hospital Tapped PLDT Enterprise to Fix Its Digital Infrastructure, and It Shows
Running a hospital is complicated enough without your communication systems slowing you down.
That was the thinking behind Metro Pasay Hospital and Medical Center’s decision to bring in PLDT Enterprise as its technology partner. For Dr. Samuel Vincent Yrastorza, the hospital’s Medical Director, the goal was straightforward: find a partner that could handle the day-to-day digital demands of a growing healthcare facility while keeping an eye on where the hospital is headed next.
“PLDT Enterprise understood our requirements and delivered reliable, future-ready solutions. Their proactive support and professionalism have been instrumental in helping us strengthen our operations and serve our patients effectively,” Dr. Yrastorza said.
What that looks like in practice is a combination of iGate and SIP Trunk solutions that give the hospital stable connectivity and a more structured approach to call management. For a facility fielding a constant stream of patient inquiries and coordinating across departments and external partners, having communication systems that actually hold up under pressure is not a nice-to-have. It is the baseline.
Shiela Garcia, PLDT Enterprise Relationship Manager for the account, put the challenge simply: “Even small communication delays can affect workflows, so having stable connectivity was a key priority in designing the solution for the hospital.” The setup was also built with scalability in mind, so as patient volume grows, the systems can keep pace without requiring a complete overhaul.
This is the kind of partnership PLDT Enterprise has been building across healthcare SMEs, giving smaller institutions access to the same level of digital infrastructure that larger hospital networks take for granted. Dennis Magbatoc, AVP and Head of SME Acquisition and Account Management at PLDT Enterprise, framed it directly: “By supporting Metro Pasay Hospital with dependable, scalable digital solutions, we are enabling healthcare SMEs to operate with confidence and focus on what matters most, patient care.”
Metro Pasay Hospital and Medical Center is located in the heart of Pasay and offers a full range of services from routine consultations to emergency care, backed by modern facilities and a dedicated medical team.
For more on how PLDT Enterprise works with healthcare SMEs, visit bit.ly/pldtenterprise-metro-pasay-hospital-smbiz-pr.
