Igloo & Lazada Partner to Empower Filipino Online Shoppers with Comprehensive Protection Plans

Igloo & Lazada Partner to Empower Filipino Online Shoppers with Comprehensive Protection Plans

Igloo, a leading insurtech company, joins forces with Lazada, the Philippines’ largest e-commerce platform, to provide Filipino online shoppers with comprehensive protection plans. This collaboration strengthens Igloo’s mission to enhance the online shopping experience through innovative insurance solutions.

As the e-commerce landscape flourishes in the Philippines, with an estimated 38.9 million online shoppers and a projected rise to 55.8 million by 2025, ensuring consumer protection becomes crucial.


Roberto Vea, Commercial Lead at Igloo Philippines, emphasizes, “We prioritize safeguarding Filipinos throughout their online shopping journey, offering support even after receiving their purchases.”

Seamless Integration, Tailored Protection:

Lazada integrates three comprehensive protection plans designed by Igloo seamlessly into the checkout process. Customers can choose from:

  • Electronic Protection and Gadget Protection: Covers electronic products and gadgets against accidental damage, liquid damage, theft, and robbery. Additionally, it offers professional repair services at authorized centers. (Underwritten by Etiqa Insurance)
  • Merchandise Protection: Safeguards non-electronic products from accidental damage and theft. (Underwritten by Etiqa Insurance)
  • Product Liability Protection: Protects consumers from adverse reactions to beauty products purchased on Lazada. It covers chemical burns, severe allergic reactions, and provides access to teleconsultations, medical reimbursements, and emergency hospitalization. (Underwritten by Liberty Insurance)

Making Insurance Accessible and Easy:

“Igloo strives to make insurance accessible and convenient for everyone, and this collaboration with Lazada ensures a smooth and hassle-free experience for Filipinos seeking protection for their online purchases,” says Vea.

This partnership aligns with Igloo’s goal of increasing insurance penetration by offering microinsurance products tailored to the digital lifestyle of Filipinos and consumers across the region.

By joining forces, Igloo and Lazada empower Filipino online shoppers with confidence and peace of mind, fostering a safer and more secure e-commerce environment.