SM Hotels and Conventions Corp. (SMHCC) emerged as a top performer at the recent 2024 Radisson Hotel Group (RHG) South East Asia Pacific GM’s Conference held at Radisson Blu Hotel Cebu last March 25th-28th.
Park Inn by Radisson North EDSA secured the prestigious title of 2023 Hotel of the Year, surpassing other contenders in the Philippines and Fiji. This recognition signifies the hotel’s exceptional performance across all Key Performance Indicators (KPIs), highlighting its unwavering commitment to exceptional guest experiences, unparalleled service excellence, and continuous innovation.
Park Inn by Radisson North EDSA’s General Manager, Ms. Ann Olalo, further amplified the company’s success by receiving the inaugural Talent Developer of the Year award. This new category acknowledges General Managers who actively invest in their team’s growth and development. Ms. Olalo’s dedication to fostering a culture of excellence within the hotel has set a new standard for talent management in the region. Her leadership in empowering and cultivating talent within the organization has been instrumental in propelling Park Inn by Radisson North EDSA towards achieving its goals.
Radisson Blu Hotel Cebu continued its winning streak, clinching the Operational Excellence Award for a remarkable second consecutive year. This distinguished award is bestowed upon the hotel that demonstrates exceptional performance across all aspects of its operations, including meticulous portfolio optimization, brand management, sales and revenue management, responsible business practices, and strict adherence to Radisson Hotel Group’s stringent quality standards.
The prestigious event was graced by prominent figures from the hospitality industry, including SMHCC President Ms. Elizabeth T. Sy, SMHCC Executive Vice President Ms. Peggy E. Angeles, and Radisson Hotel Group Area Senior Vice President for South East Asia & Pacific Mr. Andre de Jong. Radisson Blu Hotel Cebu’s General Manager, Mr. Marko Janssen, served as the esteemed host for the three-day conference. Other attendees included Park Inn by Radisson General Managers from various SMHCC properties, as well as fellow RHG General Managers from across the region.
As a leading hotel developer in the Philippines, SMHCC is poised for continued innovation, expansion, and the introduction of exceptional new hotel properties. This dedication to growth ensures Filipinos and international guests alike will have a wider selection of high-quality accommodation options to suit every occasion and celebration.
