Create An Awesome Online Customer Experience In A Week

Create An Awesome Online Customer Experience In A Week

Decades ago, the only way to spread awareness that your business needs is that you have advertisements on traditional media (tv, radio and print). Now, most of the businesses has their own website and even blogs.

But is it enough?

Having your own space on the web is not enough. Think of it as your office or your own shop, is that how you impression you want to leave your potential clients? You must make browsing your website an awesome experience. I’ll give you an example, check out this website – It’s More Fun In The Philippines.


Looks great right? It’s simple, striking and very easy to navigate. Wait there’s more…

What if you are using your smart phone or tablet? It’s going to look different, there will be screen issues. Pinching and zooming in and out is not going to be a hassle. Not with a Responsive Web Design.


It automatically adjusts to whatever screen size you have. Even on your computer if you try resizing the browser, it adjusts automatically. With Responsive Web Design your will be creating a great first impression on potential clients, here are some of its  key features:

  • Text, images and videos appear complete.
  • No pinching or zooming
  • Seamlessly connects to CRM and CMS
  • Your location is a pin a way
  • Tap to call any phone number
  • Share all you want on social media

With Responsive Web Design, creating an app for each mobile OS is no longer an option. It’s going to save you a lot of money as creating an app is costly.

Here’s a quick video explaining it.

Amazing isn’t it?

Here’s where Website Express comes in. Website Express is the digital media brand of ICTV or Information Capital Technology Ventures, Inc. is a Telecommunications, Media and Technology (TMT) company of diversified services listed in the Philippine Stock Exchange (PSE: ICTV). It now has a rapidly growing international presence in Japan, USA, the Philippines and Sweden.

They have build and manage to several websites for huge companies and government offices  including :

Aboitiz, Ace Hardware, ATM KimEng, Purefoods, Manila International Airport, Eastwood Properties, Kultura Filipino, Dermclinic, Wyeth, Globe Telecom, Jardine Distribution, Sports Central, Bank of the Philippine Islands, Development Bank of the Philippines, Isuzu Unilab, SM Cinema, Manulife, Department of Agrarian Reform, Metrobank, Ajinomoto, SM Hypermarket, RCBC, Office of the President, Novare, BBDO Guerrero, Ogilvy & Mather, TBWA, Skyjet Airlines, People Asia, UnionBank, Abbott Laboratories, Philippine Marketing Association, One Mega Group, Senior Care Homes, American Eye Center, SM Mall of Asia, Allied Bank, Alaska, Texas Instruments, The Medical City, San Miguel Corporation, Philippine National Bank, Golden Arches and many more…

ICTV offers the following services:

  • Mobile Apps Development (iOS & Android)
  • Website Development (HTML5/CSS3, C#, .Net Framework, e-commerce,
  • Magenta, JOOMLA, Drupal, Sharepoint, Websphere, WordPress)
  • 2D, 3D, Flash & HTML5 Animation
  • Motion Graphics
  • Live streaming & content delivery on mobile devices (smartphones and tablets). Check out

They don’t just create your website they also provide training for you to be able to manage them on your own. If not, they also offer their service if you want them to manage it for you. Kristian Noel A. Pura, Director of the Digital Media Group shared an instance when one of the websites they manage was being attacked by hackers. It was the Office of the President, and it was during the Scarborough Shoal stand off, hackers from China were trying to penetrate and hack it. Their pool of web managers was on guard 24/7 repelling hackers. Because of their great skills and dedication, they were not penetrated. I can only imagine how the battle was.

Here’s Mr Pura being interviewed at ANC:

Website Express believes that the areas of focus this 2013 mobile marketing, content production, content delivery on mobile devices, responsive web design, and responsive creative ads that is why they keep them selves up to date with global standards. Innovation and the Convergence of media and information technology will pave the way to great customer experience.

Do check out their templates and some of their works for their clients on their website – WebsiteExpress.Biz

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